Business Continuity & Disaster Recovery

What would happen to your business if you lost access to all your data and systems tomorrow? Ransomware, hardware failure, fire, flood — disasters don't send calendar invites. eTop Technology helps you build a recovery plan that means the difference between a bad day and going out of business.

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What Would Happen to Your Business?

Think about it seriously for a moment. If ransomware encrypted every file in your organization tomorrow morning:

How long before you could resume operations?
How much data would you lose?
Could you serve your clients?
Could you make payroll?
Would your business survive?

If you can’t answer those questions with confidence, you don’t have a business continuity plan — you have a hope.

Our BCDR Approach

Backup Strategy

We implement a multi-layered backup strategy that protects your data at every level:

Local backups for fast recovery of individual files and systems
Cloud backups for geographic redundancy and disaster protection
Microsoft 365 backup because Microsoft doesn’t protect your cloud data
Immutable backups that can’t be encrypted or deleted by ransomware

Regular Testing

A backup that hasn’t been tested is a backup that might not work. We perform regular recovery tests to verify that your backups are complete, functional, and recoverable within your target timeframes.

Recovery Procedures

When disaster strikes, you don’t want to be figuring out the plan. We document detailed recovery procedures, assign responsibilities, and ensure your team knows exactly what to do. Our goal is to minimize confusion and maximize speed during the most stressful moments.

Documentation

Every BCDR plan includes comprehensive documentation: recovery time objectives (RTO), recovery point objectives (RPO), contact lists, vendor information, step-by-step procedures, and communication templates. This documentation is reviewed and updated regularly.

Who Needs Business Continuity Planning?

Every business needs some level of BCDR planning, but it’s especially critical for:

Organizations where downtime directly impacts revenue (manufacturing, professional services)
Businesses handling client data with contractual obligations (legal, financial, healthcare)
Companies with compliance requirements that mandate backup and recovery procedures
Any organization that relies on technology for daily operations — which today means everyone

Frequently Asked Questions

How is this different from just having backups?

Backups are one component. Business continuity planning includes defining your recovery time objectives (RTO) and recovery point objectives (RPO), testing failover procedures, documenting response plans, and ensuring your team knows what to do when disaster strikes. A backup you've never tested is a hope, not a plan.

What's our risk of ransomware?

If you have employees who use email, your risk is significant. Ransomware attacks increased over 150% in 2024-2025, and mid-size businesses are primary targets. A strong BCDR plan is your last line of defense if an attack gets through your security layers.

How quickly can you restore our systems?

It depends on your BCDR plan configuration. For most of our managed IT clients, we can restore critical systems within hours, not days. We test recovery procedures regularly so there are no surprises when you need it most.

Related Services

Managed IT Services

Fully managed or co-managed IT support that acts as your in-house IT department — without the headcount. Proactive monitoring, help desk, vendor management, and strategic planning.

Learn More →

Is Your Business Prepared for the Worst?

Get a free business continuity assessment. We'll evaluate your current backup and recovery capabilities and identify gaps before disaster strikes.

Schedule Your Free Assessment →

Or call us directly: 951-398-0021